General Terms and Conditions
These GTC govern the use of RechtsKI by law firms, companies, and private users in Switzerland. They create a clear framework for AI-assisted legal services before, during, and after productive use.
Important Notice for the Preparatory Phase
RechtsKI is currently in a controlled rollout phase. Features may still be limited, in testing, or available only to verified users.
Contracting Parties: agentic labs GmbH (Provider) and registered users (law firms, companies, individuals).
RechtsKI Services: Access to AI modules (Chatbot, RAG, Transcription, Timeline) according to the selected license model.
Last Update: Status: November 15, 2025 – replaces all previous versions.
- Pilot accesses are subject to separate written test agreements.
- Productive processing of mandates requires a valid license and confirmed identity.
- Feedback from the pilot phase may be used in anonymized form for product improvement.
Scope of Application
These GTC apply to all offers, digital services, and consulting services of RechtsKI as well as to content provided via apps.rechtski.ch or associated subdomains.
Deviating contractual terms only apply if confirmed in writing. Additionally, product-specific Service Level Agreements (SLAs) or Data Processing Agreements (DPAs) apply if necessary.
RechtsKI Services
RechtsKI provides an AI-assisted work interface that accelerates legal research, analysis, and document processing. The scope of functionality depends on the selected license.
The scope of services includes in particular:
- Chatbot and workflows based on Retrieval-Augmented Generation (RAG).
- Client and document management including audio transcription.
- Timeline and deadline extraction, if included in the contract.
- Optional professional services such as data preparation, training, or integrations.
AI results do not replace individual legal advice. Users remain responsible for legal assessment.
Registration and Access
Use requires personal access with email verification and – depending on the license – additional identity verification. Each account is assigned to one natural person.
Access credentials must be kept confidential, updated regularly, and not shared with third parties. Administrators are obligated to keep access rights up to date.
Usage Rights and Permitted Use
The provider grants a non-transferable, non-exclusive, time-limited right to use the platform for own legitimate business purposes.
Redistribution of the software, automated mass data queries for testing purposes, or reverse engineering of models is prohibited.
Specifically prohibited are:
- use for illegal, discriminatory, or deceptive purposes;
- circumvention of technical or organizational protective measures;
- transfer of access to third parties without provider consent;
- creation of derivative products based on the platform without contractual authorization.
Availability, Maintenance, and Support
RechtsKI is generally operational 24/7. Planned maintenance windows are – if possible – announced outside peak hours (Mon-Fri, 07:00-20:00 CET).
A target monthly average availability of 99% during peak hours is aimed for. Force majeure events or third-party services are excluded.
Service level and support:
- Security updates and optimizations are continuously implemented.
- Critical incidents are handled on a best-effort basis within agreed response times.
- Emergency contacts and status messages are available via the customer portal.
User Obligations
Users commit to responsible use of the platform and compliance with all legal requirements (in particular professional law, regulatory law, and data protection).
In particular:
- Access credentials are kept confidential and not shared with third parties.
- Uploaded data must not contain malicious software.
- Feedback and log data may be evaluated in anonymized form by the provider.
- Misuse, e.g., for creating illegal content, is prohibited.
Payment Terms
Licenses are billed monthly or annually in advance in Swiss francs. Payment information is stored in the customer account.
Payment default occurs without reminder 10 days after due date. The provider is entitled to suspend access until payment receipt in case of arrears.
Warranty and Liability
RechtsKI guarantees state-of-the-art care. No guarantee is given for permanent availability; maintenance windows are announced as far as possible.
Liability is – to the extent permitted by law – limited to direct damages caused by gross negligence or intent. No liability is assumed for indirect damages, lost profits, or data loss.
Data Protection and Confidentiality
Processing of personal data occurs according to the privacy policy and – if necessary – based on a DPA according to FADP/GDPR.
Customer data is processed in Switzerland or the EEA. Only sub-processors who comply with equivalent security standards are used.
Intellectual Property and Protective Rights
All rights to the platform, underlying models, training data, designs, and trademarks remain with the provider or its licensors.
User-generated content and uploads remain their property; however, by using them, the user grants the provider the necessary processing rights for contract performance.
Decompilation, reproduction, or redistribution of software components is prohibited without express authorization.
Term, Renewal, and Termination
The minimum term corresponds to the selected license model. Unless terminated in writing 30 days before expiry, the contract automatically renews for the initial term.
An extraordinary right of termination exists in case of serious contractual violations or regulatory requirements that substantially affect operations.
Jurisdiction and Applicable Law
Swiss substantive law applies exclusively, excluding conflict of law rules and the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction is Zurich, unless mandatory legal provisions preclude this.
Changes to the GTC
RechtsKI may adapt these GTC if necessary. Important changes are communicated at least 30 days before taking effect via email or in-app notification.
If the user does not object before taking effect, changes are deemed accepted. In case of objection, the contract ends when the new GTC take effect.
Contact and Contracting Partner
We are happy to personally answer questions about these GTC, order processing, or renewal of your license.
Email: [email protected]
These GTC do not replace individual legal advice. For specific compliance requirements, we recommend coordination with your firm's partnership agreement.